PRIVACY POLICY
1. INTRODUCTION
Welcome to NATIONAL ENTERPRISES (referred to as “We”, “Us”, “Our”, or “Company”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains what information we collect, how we use and protect your information, when and why we share your information, and your rights regarding your personal data.
By visiting or using our website http://neprises.com/ (the “Website”), you agree to the practices described in this policy. If you do not agree, please do not use our Website.
2. INFORMATION WE COLLECT
We collect information to provide better services to all our users. The types of information we collect include:
A. Personal Information You Provide
When you register, make a purchase, or interact with our Website, we may collect:
– Identity Information: Name, gender, date of birth, age
– Contact Information: Email address, phone number, mailing address, PIN code
– Payment Information: Credit/debit card details, UPI ID, bank account details (secured and encrypted)
– Account Information: Username, password, preferences
– Demographic Information: Occupation, interests, location
B. Information Collected Automatically
When you visit our Website, we automatically collect:
– Device Information: IP address, browser type, operating system
– Usage Information: Pages viewed, time spent, links clicked, search queries
– Cookies and Tracking Technologies: To enhance your browsing experience (see Section 4)
C. Sensitive Personal Information
We do not collect sensitive personal information such as medical records, biometric information, sexual orientation, caste, race, or religion. If we ever need such information, we will ask for your explicit consent.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
– To Provide and Improve Services: Process your orders and payments, deliver products and services you request, personalize your shopping experience
– Communication: Send order confirmations, updates, and promotional offers (only with your consent), respond to your inquiries and customer support requests
– Security and Compliance: Detect and prevent fraud, abuse, and unauthorized access, comply with legal obligations and regulatory requirements
– Marketing and Analytics: Understand how users interact with our Website, improve our products, services, and advertising
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to remember your preferences and shopping cart items, analyze website traffic and user behavior, and deliver relevant advertisements.
You can control cookies through your browser settings. You may choose to disable cookies, but this may affect the functionality of our Website.
Third-Party Cookies: Some of our advertisers and partners may use their own cookies. We do not control these cookies.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. However, we may share your information in the following situations:
A. With Service Providers
We share information with trusted third-party partners who help us operate our business, such as payment gateways, shipping and logistics partners, email and SMS service providers, and analytics and marketing platforms. These partners are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
B. For Legal Compliance
We may disclose your information if required by law, court order, or government authority to comply with legal obligations, investigate and prevent fraud or cyber incidents, or protect the rights, property, or safety of our users and the public.
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
6. DATA SECURITY
We take data security seriously and implement appropriate measures to protect your information, including:
– Encryption: Sensitive data (e.g., payment details) is encrypted during transmission
– Access Control: Only authorized personnel with strict confidentiality obligations have access to your data
– Firewall Protection: Our servers are secured behind firewalls to prevent unauthorized access
– Regular Audits: We regularly review our security practices to ensure data protection
Important: While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security against unauthorized access, hacking, or data breaches.
7. YOUR RIGHTS AND CHOICES
Under Indian law and global privacy standards, you have the following rights:
– Access: Request a copy of the personal data we hold about you
– Correction: Update or correct inaccurate information
– Deletion: Request deletion of your data (subject to legal obligations)
– Withdraw Consent: Withdraw your consent for data processing at any time
– Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@neprises.com. We will respond to your request within 30 days.
8. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to those external platforms. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
9. CHILDREN’S PRIVACY
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on this page, updating the “Last Updated” date, and sending an email notification (if you have provided your email). We encourage you to review this policy periodically.
11. GRIEVANCE REDRESSAL
If you have any concerns, complaints, or questions regarding this Privacy Policy or data handling, you may contact our Grievance Officer:
Name: Mohammad Javed
Email: info@neprises.com
Address: BURJ MOHALLA, 426, Hapur Uttar Pradesh, 245101
Phone: +91 9267888999
We are committed to resolving your concerns within 15 working days.
12. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection Act, 2019. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Hapur, Uttar Pradesh.
13. CONTACT US
If you have any questions, feedback, or requests regarding this Privacy Policy, please reach out to us:
Email: info@neprises.com
Phone: +91 9267888999
Address: BURJ MOHALLA, 426, Hapur Uttar Pradesh, 245101
Website: https://neprises.com/
By continuing to use our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
14. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We securely delete or anonymize your data when it is no longer needed.
– Account Information: Retained until you delete your account
– Transaction History: Retained for 7 years (as required by Indian tax laws)
– Marketing Data: Retained until you unsubscribe
15. DO NOT TRACK
Some browsers include a “Do Not Track” (DNT) feature. While we do not change our practices in response to DNT signals, we respect your privacy choices and provide you with the controls outlined in this policy.